Saturday, March 14, 2020
Healthy Truckers Go the Extra MileIf youre a trucker whos serious about your career, make aya you think about ways to maintain a healthy lifestyleboth in and out of the drivers seat. Do you own a trucking company or are part of a companys management team? Consider implementing a driver wohlbefinden plan. Healthy drivers will help minimize staff retention challenges and make open positions on your team more attractive to newer, younger drivers. googletag.cmd.push(function() googletag.display(div-gpt-ad-1472832551951-0) ) Driver wellness programs are growing in popularity across the country and for good reasonthey help prevent illness, boost productivity, and enhance life satisfaction. Healthy drivers are happier, better employees who stay at their jobs longer. They also help reverse the trend of increasing trucker turnover, a problem that has burdened the industry for the past few years as older truckers are retiring and arent being replaced by new drivers.What are the reasons behind this trend? For many, these jobs, with tough, unhealthy working conditions and limited opportunities, arent as appealing as they once were. But thoughtful, well-designed wellness programs can help offset some of these unappealing aspects of truck driving.In order for driver wellness programs to have a deep and lasting impact, they need to be proactive in their efforts to work with drivers, and should be thoroughly holistic, addressing all major dimensions of wellnessPhysical proper nutrition, exercise, and lifestyle choicesEmotional promoting emotional healthIntellectual strategies for sound mental health and developmentOccupational creating true job satisfactionSocial forging meaningful community connectionsSpiritual creating and following a meaningful set of guiding valuesHeres the bottom line Trucking companies should make sincere and measurable efforts to support the wellness of their drivers, and when drivers make health and wellness an important part of their lives, everyone benefits.Why Wellness in Trucking Needs to Go the Extra MileRead More at Supply Chain Management Review
Monday, March 9, 2020
As a Navy Vet, Heres What I Wish People Knew About My Transition to a Civilian Career Veterans and those who love them make no shortage of sacrifices on behalf of this country. But one sacrifice thats perhaps not as readily acknowledged is the obstacles both veterans and military spouses can face when building out their careers in the civilian realm. This Veterans Day, Fairygodboss and Getting Hired asked folks in the veteran and military family community to share the ways this identity has aided and at times impeded them professionally, as well as their No. 1 pieces of advice to fellow military community jobseekers.Do you believe veterans and their families should have the right to build civilian careers free of obstacles and biases? Show your support and Pledge4VetFamilies here.--Who Meghan MichaelWhat Founder and Owner, HR Navigator, LLC. Adjunct Professor, Lourdes UniversityWhere Perrysburg, Ohio --How long have you been in your current role, and what were you doing previously?I started my company about eight months ago, and I started teaching this Fall. I retired from the Navy in September of 2017 and took a little time to breathe.What factors were most important to you in transitioning from a military to civilian job? Are there any challenges associated with that transition that people may not be aware of? This is the second time I have transitioned. I previously left Active Duty in 2005 as a somewhat new mom (my oldest welches 9 months at the time) and my husband left Active Duty the same month as I did. I wasnt sure what I was supposed to do or be at that point. Having flown in combat (I deployed as a Mission Commander/Tactical Coordinator shortly after 9/11 to the Middle East) I was now a full-time stay at home mom with a spouse who was always gone for work. I felt guilty for wanting to work when I could be home. I went back to the Navy to finish my career and this second time around (retirement) I gave myself permission to breathe and take some time to figure out what works best for meWhat did your company do to help ease the transition, and how have you felt supported working here?Not applicable to me, as a one woman show As for the teaching aspect, I was recruited by a fellow veteran to teach and it has been very smooth. He has become my mentor (unofficially) at the university. Do you believe your military background has provided you with any unique perspectives or talents that aid your career today? Absolutely I joined the Navy at age 17 and it has solidified my core values. I was able to have responsibility at a very young age that I know I wouldnt have had in corporate America at the same age. Plus, that responsibility was yielded under very stressful situations. It allows me to now take a moment to reflect and observe most situations in life, my business or my teaching.Whats the first (and/or last) thing you do at work every day? First thing I do is communicate. Since I work from home, I check my messages and emails and t ake care of those ASAP. Anything that is easy to respond to gets done right away. Then I can move into work that requires my creativity. At the end of the day I review what is on my schedule for the next day, make a list of priorities and walk away to spend time with family.What about outside of work how do you most enjoy spending your time?Watching my kids grow up. I dont have them at home for too many more years, so I am really embracing all the activities and growth they are going through. I also started taking tennis lessons when I retired I have a standing lesson with nearly all the women that started in my group and they have become awesome friends.Whats the one career move youve made that youre most proud of? Starting my own business Its totally out of the norm for me but I wanted to try something new and something that isnt easy. Whats your 1 piece of advice for women, and especially other women veterans, who are looking for jobs right now? Do what you want to do, not what others think you should do. Trying to figure out where you would fit best in the civilian world is not always easy but if you take the time to reflect on what you enjoy doing, and what you are good at, you can find what works for you.
Sunday, January 5, 2020
Entertainment career fact sheet Entertainment career fact sheetPosted October 8, 2013, by Andrea Riddell ResourcesMy first resumeCover letter for my first jobCareer Insider StoriesShelley Lask - Body Positive Health & FitnessInterested in becoming a?Human Resources OfficerGeneral ManagerBusiness ManagerAccountantOffice Administrator CoursesBachelor of Social WorkEnquire Online Enquire OnlineCertificate III in Health AdministrationEnquire Online Enquire OnlineBachelor of Criminal JusticeEnquire Online Enquire OnlineCertificate III in Allied Health AssistanceEnquire Online Enquire OnlineAndrea RiddellRelated ArticlesBrowse morePay/SalaryWellbeingHow Much Do You Need To Earn To Be Happy?Can money buy you happiness? A study from Princeton University reveals the magic number when it comes to the ideal salary for maximising happiness.HealthNursingCritical health problem in nursing jobsFor well over two decades there have been warnings of a looming crisis in the health-care system due to th e ageing bevlkerung and significant workplace shortages.Career counsellorHigh schoolNavigating life after high schoolFor many young adults, choosing which direction to take after high school can feel like an insurmountable task. We take a look at some steps that you can take to ensure youre headed in the right direction.
Tuesday, December 31, 2019
Top 10 Customer Service Skills for Your Resume Top 10 Customer Service Skills for Your Resume 10 Customer Service Skills for ResumesIf the job youre seeking is in the customer tafelgeschirr field, youve got to develop the key skills that make you an appealing candidate. These skills should bolster your ability to assist customers in resolving their issues, while also ensuring that customers walk away happy.Employers understand the importance of sternfrmig customer service, so when theyre recruiting, theyll be on the lookout for applicants with resumes that promote their awesome customer service skills.Your resume objective is the first thing the hiring manager will see when they review your resume. Read our guide to writing an effective customer service resume objective (with examples).Here are the top skills you should incorporate into your customer service skills resume1. CommunicationWhen youre assisting customers, you need to be able to convey information clearly and concisely to the customer so that they can resolve their issue without added confusion. Not only are the words you choose important, but conveying your message with tact can also be equally important in determining if your communication with the customer is ultimately effective.How to Convey Communication Skills On Your ResumeHeres an ideal bullet point from our call center representative resume sample.Handle 50+ customer interactions per day, giving detailed, personalized, friendly polite service to ensure customer zurckhaltenNotice how the inclusion of 50+ customer interactions quantifies the applicants experience, which clearly expresses to employers just how heavily communication features in the applicants daily duties.The adjectives used to describe these interactions also reassure employers that the communication is both effective and courteous, which is ideal for a customer service professional.2. TechnicalWorking in the customer service industry requires you to use specific software an d equipment that enhances your ability to help customers. Outside of the usual Microsoft Office tools, youll need to adapt to customer support software such as Blazedesk or LiveChat, as well as familiarize yourself with any new software that your company decides to adopt.How to Convey Technical Skills On Your ResumeLets take a look at an excellent bullet point from our customer service resume example.Trained two new employees in how to use Kayako, entering customer data and organizing customer interaction logsNotice how this applicant directly names Kayako, a customer service software, while describing how he what he has used Kayako for in his daily duties. He also trained other employees on how to use Kayako, which is a definite positiv because it shows managerial potential.3. InterpersonalCustomer satisfaction is a great way for employers to assess an employees interpersonal skills.Interacting with people is a key part of customer service. If you have stellar interpersonal skills, your approachable demeanor and ability to cultivate friendships is a valuable asset that will help you build stronger customer relationships that benefit your company.Remember youre going to be the face of your company for customers, so it pays to be a personable one.How to Convey Interpersonal Skills On Your ResumeLets return to another well-crafted bullet point from our customer service resume example.Received an average 85% customer satisfaction rating to date, 15% higher than company averageCustomer satisfaction is a great way for employers to assess an employees interpersonal skills. This is because customers are unlikely to give customer service agents high ratings if they werent treated well, even if their questions were ultimately answered.4. Problem SolvingWhen a customer comes to you to resolve an issue, you need to have the herausforderung solving skills necessary to effectively deal with the issue at hand, no matter what it is.When a customer comes to you to resolve an issue, you need to have the problem solving skills necessary to effectively deal with the issue at hand, no matter what it is. This skill is also related to conflict resolution.If the customer is angry and has a problem with your company, youll also need to know how to de-escalate the situation and resolve the matter of contention efficiently.How to Convey Problem Solving Skills On Your ResumeLets take a look at our customer service representative for another exemplary bullet point for you to consider.Research complicated cases without prompting to provide more comprehensive service to customersThis professional experience bullet point is an excellent example of our applicant proactively seeking out information to solve a problem and provide better customer service. Since the research was done without prompting, it shows initiative and reinforces how this applicant is a capable employee.5. PatienceThis ability to stay collected at all times is an important weapon in the arsenal of a customer service agent that your employer definitely appreciates.Whether the customer is having a badeanstalt day and takes it out on you or just has an asinine question, customer service representatives need to have a lot of patience to field all of these queries without losing their cool.If you blow up at customers, you risk damaging your companys reputation and turning away paying customers of your product or service.How to Convey Patience On Your ResumeLets check out our customer service representative resume sample for a notable bullet point.Remained courteous and calm at all times, even during moments of intense customer displeasureBeing able to stay cordial, even in the face of intense customer displeasure provides evidence of this applicants large reserves of patience. This ability to stay collected at all times is an important weapon in the arsenal of a customer service agent that your employer definitely appreciates.6. Knowledge of Product or ServiceSince youre presenting yourself to the customer as an expert or authority on the field of your product or service, you need know everything about it so that customers have confidence in you and the solution you offer.Whether your company specializes in a product or service, as a customer service professional, you need to be extensively familiar with it.Since youre presenting yourself to the customer as an expert or authority on the field of your product or service, you need know everything about it so that customers have confidence in you and the solution you offer.How to Convey Knowledge of Products or Service On Your ResumeHeres an example of a well-written bullet point from our call center representative resume sample.Memorized entire line of company products services, including prices and special discountsIn this professional experience bullet point, the applicant notifies the employer that he was able to familiarize himself with the entire catalog of the companys products and services.If the applic ant has memorized everything there is to know about the companys products and services, hell be able to provide better customer service.This is what makes this memorization bullet point especially appealing to employers.7. Time ManagementAs a customer service agent, its unlikely that youll be helping one customer at a time. In times like this, excellent time management skills come in handy. You need to know how to balance multiple tasks at once and solve them all in a timely manner.To foster time management skills, you need to know yourself and your working habits very well, and use them to your advantage.How to Convey Time Management Skills On Your ResumeLets take a look at this quality bullet point from our customer service representative resume sample.Handle 90+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and canceling servicesHaving the bandwidth to handle 90+ calls daily requires exceptional tim e management skills. Employers know that without the ability to productively use his time, the applicant wouldnt have been as efficient or as accomplished, which is why this is an effective professional experience bullet point.8. EmpathyEmpathy is the ability for someone to understand the feelings of another person as if he or she had experienced them him or herself.Empathy is the ability for someone to understand the feelings of another person as if he or she had experienced them him or herself. This ability is incredibly useful for people in the customer service field because it allows these agents to better understand where customers are coming from so that they can help customers out more effectively.How to Convey Empathy On Your ResumeHeres a model bullet point from our call center representative resume sample.Handle 50+ customer interactions per day, giving detailed, personalized, friendly polite service to ensure customer retentionThe use of the word personalized in this pro fessional experience bullet point indicates that this applicant has the capacity to take in the customers circumstances and reflect back what they need. This is an exercise in empathy that makes the applicant a valued customer service professional.9. AdaptabilityCustomers can throw a wrench into things with unexpected requests, so having the quick wits about you to adjust to the new circumstances at hand is a prized quality.If youre a customer service representative who is able to switch from one situation to the next without breaking a sweat or panicking, customers will feel better about entrusting you with their affairs.How to Convey Adaptability Skills On Your ResumeHeres a praiseworthy bullet point from our customer service representative resume sample.Learned how to use Kayako and Zendesk customer service software, as well as Parcel Audit to track shipments and report on movementIn this professional experience bullet point, notice how this applicant had to learn how to use mult iple customer service tools over the course of his job. This shows how he had to adapt to new situations and wasnt afraid to pick up new expertise along the way, which is a highly valued trait in customer service agents.10. Multiple LanguagesSpanish is a highly valuable language to know in the customer service field.If youre polylingual, you have a definite advantage over any customer service applicants who are only proficient in one language. Customers feel more comfortable speaking to someone in their native tongue, so if you can reach out to them in their first language, your customer will undoubtedly be impressed.Bonus points if youre fluent in more than one of the commonly spoken languages.How to Convey Multiple Language Skills On Your ResumeFor the final time, lets revisit our call center representative resume sample for a first-rate bullet point.Conversational in Spanish (able to meet all customer service requirements with Spanish speakers)Spanish is a highly valuable languag e to know in the customer service field. According to Statistical Atlas, 13.1% of households in the United States speak Spanish at home. This means that by being conversational in Spanish, this applicant has a distinct advantage because he is able to provide customer service in the native language of the large number of Spanish speakers in the States.Did you study a foreign language in school? Learn how to incorporate this extracurricular activity into your resume.
Thursday, December 26, 2019
9 Rules for No Excuse Business Traveling 9 Rules for No Excuse Business Traveling I have published two books one just hit bookstoresand have had several plays produced. I fly for a living, so most of that writing has been done on planes and in hotels.I knew I was in danger. Biz traveling is exhausting. If I didnt write while I traveled, 20years would go by in a blink and Id be that guy the guy with the novel, essay, memoir in his head that never actually got written down, let alone published.You have as much time as any other traveler. We all get 24 hours each day. Here are my rules for no excuse business travelingWindow seats onlyNo one asks you to move and disturbs your work. (Sidebar here No water before the flight. Otherwise, you will disturb you.)No room service They serve breakfast at 6 a.m. in most hotels. Be the first one down there. Dont worry about how you look. Room service takes 35 minutes. Eat from the buffet in five looking like a zombie and you can be back working i n your room.Onhauptplatine, dont access Wi-Fi That way, you cant be tempted by Netflix or John Oliver YouTube videos or emails that can wait. Youre in the sky to work. Gaze out the window for access to your Muse, but thats all the diversion you get until wheels down.No small talk with the attractive person next to youGet over yourself, Clooney wannabe. Youre not so hot that theyre going to changetheir connecting flight for you. This is a waste of charm and eignung work time.Fly out between the hours of 9 a.m. and 3 p.m. whenever possibleAirports are ghost towns during these hours. You could arrive one hour before the flight and fly through security, allowing you to stay in your hotel and work a little longer.No going to the hotel gymEvery hotel has stairs run them. Or bring a jump rope. For strength training, I get under the bed and do push ups with the bed. (If they have high thread count linen, I get pumped) Burpees suck, and are effective, everywhere. You have plenty of space in your room. Over the course of a year, I dont sacrifice fitness, but I save hours and am back in my desk chair working while you are signing in at the spa or searching for a real gym.Bring your luggage to the gate, even if it is monstrous and there is no way on earth it is fitting in the overheadTen minutes before the flight, I promise they will announce, in plaintive tones, that they will cheerfully check your luggage for FREE to your destination and you can pick it up plane-side, eliminating the baggage claim cluster.Uber takes three minutes, cab lines just under foreverCome on, keep up.Dont board until your group is calledSit down and continue working until they do last call. There is one airplane, and you have a seat. They start boarding 30 minutes before the flight. You standing up there sighing and hovering with your group 5 ticket is an utter waste.Of course, you dont have to do any of this. You can get People magazine and compare who looks better in Stella McCartney this mon th, or play video games, or be one of those people who put masks over their faces and plugs in their ears and catch up on sleep. Choices, right? Me, Im using my uptime as anything but downtime. Im going to get all the sleep I need when I die.Danny Cahill is president and managing partner of Hobson Associates. His memoir, Aging Disgracefully, came out this may. You can find him on LinkedIn and Twitter.
Saturday, December 21, 2019
Common Manager Interview Questions and Best AnswersCommon Manager Interview Questions and Best AnswersIf youre preparing for an bewerberinterview for a manager position, you have obviously interviewed successfully in the past. However, even with your experience, it can be helpful to review interview questions and answers for manager candidates. Beyond that, you might want to go overinterview success techniquesto improve your chances of landing the job. The mora prepared you are for your interview, the more polished youll appear, and the more likely youll be to move forward in the hiring process. Types of Management Interview Questions An interview for a manager position will consist of questions about your experience, management style, what youve accomplished in the past, and what your expectations are for the future. The hiring manager will ask questions to determine how well you will fit into the organization, and how effective youll be in the position. To craft your answers, i t will help if you share anecdotes and specific examples from your previous work experiences. This will show the interviewer how you capably handled situations and worked with a team. Tailor specific responses, so yourjob qualificationswill come through loud and clear. If youre interviewing for a management trainee position, where youre not expected to have a lot of related work experience, you will most likely be asked about your ability to lead groups, delegate tasks, and perform related duties. Its fine to share examples from academic and extracurricular activities to show the interviewer how youre qualified. 12 Common Manager Interview Questions and Best Answers When interviewing managers, most interviewers will focus on two distinct aspects of the managerial experience- whether you get results and how well you absprache with people. Both are equally important. If you cant deal with managing different rollealities in team environments andunder stress, nothing else you do wil l matter. On the other hand, if you get too involved in dealing with peoples personal problems, youre unlikely to be able to help the organization achieve its goals. As a manager, youll set the tone for your team. If you dont share the organizations values, goals, and culture, you wont be able to lead effectively. Prepare for your upcoming interview with these concepts in mind. It may help to review these common manager interview questions. Interview Questions About Management Most of the questions you will be asked during your interview will be focused upon your actual management experience and your knowledge of effective management strategies and styles. 1. What do you expect from a manager? What They Want to KnowAs parte of your discussion about the forces that led you to enter a management career track, you may be asked your opinion about what you as an employee expect from a supervisor. Keep your answer positive as you describe what you have found to be good management qual ities. The managers Ive had in the past who I now emulate had open-door policies with their teams one always felt comfortable going to them to discuss tricky workplace issues. They respected our opinions, collaborated with us to arrive at positive solutions, and maintained our confidentiality. Expandmora AnswersWhat major challenges and problems have you faced? How did you handle them? 2. What welches it like working for your manager? What They Want to KnowThis question isnt a query for information so much as it is a test of how you will respond when talking about working with difficult managers. Avoid criticism of former managers at all costs the employer is trying to ascertain if you will be a congenial team leader, so keep your answer upbeat. Ive never had a difficult manager only difficult project challenges that we always worked together to resolve. Ive been lucky that the managers Ive worked for maintained open lines of communication so that we could nip any rising issues i n the bud. Expandmora Answers Who was your best manager and who was the worst? 3. Share some examples of the ways in which youve impacted worker safety. What They Want to KnowOccupational health and safety is a major concern of employers, especially in high-hazard workplaces like factories, chemical labs, and construction sites. Describing how youve positively impacted worker safety is a good way to add value to the impression youre providing of your management skillset. As a call center manager, I noticed that several of our staff were reporting cases of carpal tunnel syndrome and back pain. Through some clever manipulation of our operating budget, I was able to purchase more ergonomic workstations that resulted in far fewer complaints. ExpandMore Answers Tell me about trends in your industry or profession. Interview Questions About Employees Employers have to decide whether, as a manager, you have what it takes to successfully coordinate and manage personnel with various backg rounds and skill levels while at the same time taking direction from your own superiors. 4. Describe how you managed a problem employee. What They Want to KnowThe hallmark of a great supervisor is that they know how to bring out the best in their workforce. This sometimes involves working with a challenging employee to resolve performance issues. Use the STAR interview response technique to structure your answer in advance. Last year, I had an employee assigned to my department who was a brilliant (but very young) financial analyst, onboarded straight out of college. His people skills left something to be desired soon his team members were complaining that he was dismissive of their ideas and belittled their contributions. So, I called him into my office, and we had a conversation about our company culture and how collaborative teamwork is crucial to our operations. I also alerted him that he was on notice to drop his ego at the door and improve his manners which he did. ExpandMor e AnswersHow do you evaluate success? 5. If you knew a manager were 100% wrong about something, how would you handle it? What They Want to Know Even if you are a manager yourself, you will probably be a direct report to a more senior supervisor. Your interviewer wants to know not only how you lead others, but how you yourself, as an employee, respond to direction and communicate with your own babo (especially when he or she is wrong). No one is right all of the time everyone has a bad day occasionally when they just arent focused and make mistakes. Yet in business its critical to correct errors a.s.a.p. On those very few occasions where I felt like my manager made the wrong call, Ive never hesitated to speak with them privately about the situation, laying out my rationale in a nonjudgmental fashion. In every single case, they admitted that there had been an oversight, and they thanked me sincerely for my good catch. ExpandMore Answers How do you handle stress and pressure? 6. What strategies would you use to motivate your team? What They Want to KnowEmployers are interested in your creativity and dedication to making the personnel you manage as productive as they can be. Use this opportunity to discuss your leadership style. I take one of my team members out for a twenty-minute coffee break each day, on a rotating basis. These dates are scheduled ahead of time, so each person knows when their turn will be. Our one-on-one time allows them to raise any concerns or worries they might have, and lets me build rapport and privately provide constructive feedback, if warranted. ExpandMore Answers How do you feel about working in a team environment? Interview Questions About Your Qualifications and Skills These nuts-and-bolts questions will help the employer to decide whether you have the professional hard skills and interpersonal soft skills they are seeking. 7. Why should we hire you? What They Want to KnowHiring managers who ask this question want to know why y ou would be the best person for the job so youll need to give them a persuasive sales pitch. Try to describe at least five qualifications that you would bring to the position, quantifying them with percentages if you can. I have 8 years experience as the Human Resources Manager for a manufacturing firm with a workforce about the size of your own around 1200 employees. During my tenure, Ive lowered our turnover rate by 60%, sourced more cost-effective workers benefits package that have rescued over $8K for our bottom line, and have introduced internal training programs so that we can promote from within rather than recruit from outside. ExpandMore AnswersWhy are you the best person for the job? 8. What applicable attributes and experience do you have? What They Want to KnowThis is your opportunity to elaborate upon the applicable skills and experience you presented in your resume successfully so, since you landed an interview I have 10 years experience in the management of four-st ar restaurants, and have successfully directed front- and back-of-house operations for teams of up to 50 personnel. I can offer you proven competencies in budgeting, cost control, inventory tracking, and marketing strategy development, and Im used to working 50 to 60 hours a week to ensure our uncompromised provision of world-class dining experiences. ExpandMore Answers What were your responsibilities at your current (or last) positions? 9. What can you contribute to this company? What They Want to KnowThis question gauges both your self-awareness and your knowledge of the employers operations, company culture, and mission statement. Be sure to learn as much as you can about these so that you can provide a convincing answer. Sample Answer I can add value to your company not only because of my eight years of comptroller experience which Im sure many of your other candidates have but also because of my energy, flexibility, and commitment to being a great team cheerleader. Many accou nting managers are introverts who prefer to work alone, but I thrive on philanthropisch contact and collaboration. So, not only do I do my management tasks accurately, but I also try to ensure that my office is a congenial place to work. Im impressed by your frequent Best Place to Work awards, and know that I could help ensure you continue to receive this recognition. ExpandMore Answers If the people who know you were asked why you should be hired, what would they say? Interview Questions About You Tell me about yourself. This is perhaps the most frequently-asked question at the beginning of job interviews. Employers want to get a sense not only of your career skills, but also of who you are as a person. Use the past, present, future technique to structure a winning response. 10. What are you looking for in your next job? What is important to you? What They Want to KnowWhen answering this question, keep in mind that it isnt just about what you yourself want in a job. Rather, its meant to determine if your personal goals align with the employers needs and requirements. Im most interested in finding a job that allows me to give back to our community. I became a social worker because, as a foster child myself, I witnessed both the flaws in the system and the wonders that can be achieved by a few dedicated advocates. If I can do my part to improve the welfare of our local families as your next program manager, Ill consider myself to have succeeded in my chosen profession. ExpandMore AnswersWhat are your goals for the next five years? Ten years? 11. What do you find are the most difficult decisions to make? What They Want to KnowThis is a behavioral interview question designed to see how you have managed challenging situations. Common difficult decisions for managers include hiring and firing decisions, budget cuts, and promotion decisions. I always find it challenging to decide who to promote, probably because I personally train my employees and always have a few candidates in line for the next available advancement. I find that the best way to justify my final decision is to honesty explain my rationale to the candidate who has been passed up, praising their skills while also defining the areas they should improve upon in order to have a shot at the next promotion. ExpandMore Answers What do people often criticize about you? 12. What was most and least rewarding about your last position? What They Want to KnowThis is another situation where its how you answer that is most important. Align your answers to what you know the employer is seeking in their next manager your most rewarding scenario should reflect a quality they want, and your least rewarding example should describe a skill or situation that isnt relevant to your ability to succeed in your new management role. I found that the most rewarding part of my last job was the opportunity I was given to train new departmental hires. They were always eager to succeed, and it was great to contribute to their progress. The least rewarding part, quite frankly, was the sixty-minute commute to work each way, which could be exhausting in Atlantas gridlock traffic. Thats one reason why Im excited at the possibility of working for you I only live twenty minutes away. ExpandMore Answers What were your biggest successes and failures? Tips to Answer Manager Interview Questions Here are additional tips to help you prepare for your management interview. Dont forget to prepare answers to standardinterview questions. Hiring managers still want to know how youveconquered challenges in the past, what your long-term plans are for your career, and whether youll fit into thecorporate culture. Get ready for a fewcurveball questions.Many interviewers like to ask difficult questions of all their prospective hires. They may especially expect management candidates to think quickly on their feet and stay cool even when the conversation veers in an unexpected direction. Demonstrate th at youre management material during the interview.Seek input or clarification as needed, remain positive and focused on the problem (or interview question), and look for opportunities to tell stories that demonstrate your successes. Dress for success. At many companies, managers are expected to look as well as act the part. Make your that your interview attire is impeccable and professional. How to Make the Best Impression The best way to make a great impression in a management interview is to demonstrate your confidence and competency in leading others, while at the same time expressing your enthusiasm for the company you are applying to. When youve done your research of the employer and have honed your sales pitch (These are the reasons why you should hire me as your next manager ), youll be ready to prove to your interviewers that youre the perfect candidate for the job.
Tuesday, December 17, 2019
ASME Supports STEM Opportunities Act of 2017 ASME Supports STEM Opportunities Act of 2017 ASME Supports STEM Opportunities Act of 2017 June 9, 2017ASME has endorsed the STEM Opportunities Act of 2017, a piece of legislation that seeks to increase engagement of women and minorities in science, technology, engineering and mathematics (STEM) careers. The bill was recently introduced by House Science, Space, and Technology Committee Ranking Member Eddie Bernice Johnson (D-TX).According to the bill, the director of the Office of Science and Technology Policy would be directed to carry out programs and activities to ensure that Federal science agencies and institutions of higher education receiving Federal research and development funding are fully engaging their entire talent pool, and for other purposes.In introducing the bill, Ranking Member Johnson said, The need for full engagement in STEM by women and underrepresented minorities goes beyond enabling individuals to fulfill their dream s of becoming a scientist. ur economic future relies on what we do now to nurture the STEM talent that will be necessary to meet the demands of an increasingly technological and knowledge-based economy. The Bureau of Labor Statistics reports that STEM employment is the fastest growing sector, with computer science and engineering jobs among the fastest growing STEM occupations.ASME President Keith Roe, P.E., agreed, saying, By improving the participation of women and other underrepresented groups in the STEM workforce, the U.S. can leverage the diversity of these individuals to fuel the innovation necessary for our global competitiveness, as well as meet the challenges of a changing world.Senator Mazie K. Hirono (D-HI) has introduced a companion bill in the Senate.To read more about the bill and see other endorsements, visit http//democrats.science.house.gov/bill/hr-stem-opportunities-act-2017.- Ellen Kuo, Public Affairs and Outreach